Job title: Trilingual Customer Support Representative
Work Location: Barranquilla, Colombia
Experience: 6 months
Education Qualification: Bachelor’s Degree
Roles and Responsibilities:
- Provide a world-class experience to our customers by answering incoming questions from multiple channels, including phone, chat, and email.
- Resolve solutions to help customers thrive.
- Conduct procedures to escalate and coordinate the customer response in accordance with values.
Required Skills & Desired Skills:
- English Language with B2/B2+.
- 6 months of experience in customer service
- French Language Be/B2+.