Posted Date : 07th Dec, 2024
Job Category :
Chennai, India
Posted 2 weeks ago
Job title: Technical Support Engineer
Work Location: Chennai
Experience:Â 1- 5 years
Education Qualification: Any Graduation Degree
No of openings: 30+ Openings
Roles and Responsibilities:
- Responsible for handling customer queries/issues through Voice and or Non-Voice (International) transactions to the best of customer satisfaction.
- Necessary documentation of calls.
- Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meeting goals set by the project.
Required Skills & Desired Skills
- 1-5 Years relevant work experience
- Excellent communication skills.
- Graduation is mandatory,
- Flexible to work in US Shifts (Rotational Night Shifts)
Document to carry:
- Updated CV
- Academic qualifications documents