Join Our Team

Job title: Network Support Engineer
Location: Barranquilla, Colombia
Experience: 6 months
Education: Bachelor’s degree

Roles and Responsibilities:

• The role of the Network Engineer is to respond to troubleshoot tickets, act as the customer’s point of contact for reported problems and troubleshoot problems to resolution.
• This will involve extensive conversations with customers and other Network Engineers, duplicating the reported problem in the laboratory and, using extensive IP networking and network security knowledge to resolve the problem.

Required Skills & Desired Skills: 

• English Language with B2/B2+High School Diploma as a Minimum
• Experience in Support Engineers
• CCNA or equivalent required; CCNP or other certifications are desired

Job title: Video Content Quality Reviewer
Location: Hyderabad/Chennai
Experience: 2+ years
Education: Bachelor’s degree in journalism, Communications, Media Studies, or related field
No of openings: 10

Position Overview:

• We are looking for an experienced and detail-oriented Video Content Quality Reviewer to join our video production team. The ideal candidate will possess a strong understanding of video production standards, ensuring all video content meets the team’s editorial, technical, and creative requirements including spelling and grammar check, regional alignment and overall quality. This role involves reviewing and approving videos for accuracy, consistency, and compliance with quality benchmarks before they are published on digital platforms.

Key Responsibilities:

Content Review & Approval

• Ensure videos align with the template, style, have proper background music and voiceovers as per mandated requirements.
• Cross-checking scripts and grammar, pronunciation, displaying a strong command over the English language across the visuals, and audio used to verify consistency.

Technical Quality Assessment

• Inspect videos for technical quality, including resolution, color grading, transitions, audio levels, and overall synchronization.
• Flag and guide corrections for issues such as poor framing, sound inconsistencies, or graphical errors.
• Confirm that all content adheres to digital platform standards.

Compliance & Ethical Standards

• Ensure videos meet legal, ethical, and regulatory guidelines, including copyright and fair use laws.
• Verify that sensitive topics are handled with appropriate editorial care.
• Confirm compliance with time limits and technical constraints specific to different platforms.

Collaboration & Feedback

• Work closely with video producers and editors, to provide constructive feedback.
• Develop and maintain quality checklists and guidelines for consistent reviews.

Requirements:

• Preferably a Bachelor’s degree in Journalism, Communications, Media Production, or a related field.
• Minimum 2+ years of experience in video editing, production, or quality assurance within a media organization.
• In-depth understanding of journalistic principles and editorial integrity.
• Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and quality assurance tools.
• Strong analytical and reporting skills for assessing video content against set standards.
• Usage and familiarity with AI-based tools to for visualization or reporting
• Knowledge of broadcasting and digital video requirements, including social media optimization.
• High attention to detail with a commitment to accuracy.
• Excellent communication and interpersonal skills to provide actionable feedback.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Familiarity with visual storytelling and audience engagement techniques.

Why Join Us?

• Be part of a leading AI-enabled video production team 
• Collaborate with a team of talented professionals in a fast-paced and innovative environment.
• Shape the quality and impact of video content that informs and inspires audiences.

Job title: Video Editor
Location: Hyderabad/Chennai
Experience: 2+ years
Education: Bachelor’s degree in journalism, Communications, Media Studies, or related field
No of openings: 20

Position Overview:

• We are seeking a talented and creative Video Editing/production Creator to join our video production team. The ideal candidate will have a passion for storytelling, an understanding of current news editing and production trends, and the ability to transform complex topics into visually engaging 2-3minute videos. This role demands a mix of proven video production expertise, and creative flair to captivate viewers across digital platforms.

Key Responsibilities:

Content Creation

• Understanding and translating scripts to make compelling videos.
• Source, film, and edit high-quality footage, ensuring the content is visually engaging.
• Integrate relevant graphics, animations, and subtitles to enhance storytelling.
• Translate scripts into digestible and impactful video stories.

Technical Production

• Use AI tools to edit, sequence videos that adhere to the team’s requirements and style
• Ensure audio-visual quality adheres to the channel’s broadcast and digital standards.

Collaboration & Communication

• Adapt content for various platforms, social media, and the channel’s website.
• Work under tight deadlines to deliver timely and accurate and engaging news content.

Requirements:

• Preferably a Bachelor’s degree in Journalism, Communications, Media Production, or a related field.
• Minimum 2+ years of experience in video production and video editing field.
• Use and knowledge of AI-driven tools and platforms that create video/ content will be an added advantage.
• Demonstrated capabilities in understanding end-to-end video production phases.
• Strong understanding of the video script to identify/place associated video content
• Must be media savvy with a penchant to understanding and digesting developing news globally
• Demonstrated experience of video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects).
• Demonstrated capabilities of working in a fast-paced environment, with sharp attention to detail, template guidelines
• Knowledge of social media trends and platform-specific video requirements.
• Knowledge of audio mixing, vocal selection, BGM placements will be an added advantage
• A fast worker, with creative thinking to produce fresh and engaging content.
• Strong communication and interpersonal skills to work effectively with a team.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Attention to detail and commitment to accuracy in reporting.

Why Join Us?

• Work with a new, leading AI video news company
• Be part of a collaborative and dynamic team of media professionals.
• Opportunities for professional growth and hands-on experience in a fast-evolving industry.

Job title: Video Journalist / News byte Creator
Location: Hyderabad/Chennai
Experience: 2+ years
Education: Bachelor’s degree in journalism, Communications, Media Studies, or related field
No of openings: 15

Position Overview:

• We are seeking a dynamic and skilled Video Journalist to join our video production team. The ideal candidate will have a strong understanding of current events, excellent storytelling skills, and the ability to craft compelling scripts for 2-3 minute newsbyte videos. This role requires a creative individual who thrives under deadlines, possesses strong technical knowledge of video production, and can translate news into engaging visual content. The candidate needs to able to think on his feet, be adept to changing news developments and comply with tight deadlines.

Key Responsibilities:

News Research & Analysis

• Monitor daily news developments, breaking news, and trending topics as per client guidelines.
• Research and verify facts to ensure accuracy and credibility of stories.
• Collaborate with video production team for swift output.

Story Development

• Conceptualize engaging and concise video story ideas based on editorial priorities.
• Develop scripts for 2-3 minute newsbytes, ensuring clarity, brevity, and impact.
• Identify key elements for video storytelling, including interviews, sound bites, and visuals.

Collaboration & Communication

• Work closely with the video production team to align stories with editorial tone and goals.
• Liaise with video creators to produce polished content.

Content Presentation

• Deliver scripts and videos ready for digital distribution.
• Adapt content for multiple platforms, including social media, if required.

Requirements:

• Preferably having a Bachelor’s degree in Journalism, Communications, Media Studies, or related field.
• Proven experience (min.2+ years) as a video journalist, video producer, or related role in television or digital media.
• Mandatory exposure in handling AI-assisted video editing tools.
• Knowledge of video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Proven expertise in creating AI generated content/script using tools like ChatGPT, Claude, Gemini.
• Strong journalistic instincts with the ability to identify impactful stories.
• Excellent scriptwriting, grammatical skills to create scripts for short, engaging video formats.
• Familiarity with newsroom operations and tight deadlines.
• Attention to detail with a strong commitment to accuracy and fairness.
• Creativity in visual storytelling and script development.
• A flexible, adaptive approach to handle breaking news scenarios.

Why Join Us?

• Be part of a new age AI- technology media production company.
• Collaborate with an energetic and creative newsroom team.
• Opportunities for growth and development in a fast-paced media environment.
• If you are passionate about news, thrive under deadlines, and have a knack for storytelling, we’d love to hear from you!

Job title: Customer Support Specialist
Work Location: Colombia
Experience: 6 months +
Education Qualification: High School
No of openings: 20+

Roles and Responsibilities:

• Answers inbound phone calls, Chat and emails from customers, quickly assesses customer needs and proactively provides solutions with a high degree of accuracy. Provides superior customer service while handling inbound calls for product inquiry, order placement, and order follow-up.
• Documents details of customer interaction into system.
• Drives customer loyalty by providing excellent service, accurate product and service knowledge to customers and looks for ways to reduce customer effort in ordering, shipping, order inquiry and return/refund experiences.
• Keeps customers informed on the status of their order, reconciles errors in a cost-effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.

Required and Desired Skills:

• Advanced English
• Team building and learning.
• At least 6 months of experience in Customer Service
• Great communication skills and interpersonal skills
• Good analytical and problem solving skills