Infrastructure Program Manager

Job title: Infrastructure Program Manager
Location: Chennai (On site)
Experience: Minimum 15 years of experience
Education Qualification: Any Graduation
No of Openings: 3

Summary:

We are seeking an experienced IT Program Manager with expertise in IT infrastructure, Service Desk and cloud technologies to lead and manage a portfolio of complex IT programs and projects. This individual will be responsible for ensuring the successful execution of infrastructure-related initiatives, driving cross-functional collaboration, and ensuring alignment with business objectives. The ideal candidate will have a strong background in IT program management, coupled with hands-on experience in Datacenter – Servers & Storage, O365, ITIL, Service Desk, cloud platforms (e.g., AWS, Azure), IT infrastructure management, and modern IT solutions.

Roles and Responsibilities:

• Program Leadership: Lead, manage, and oversee a portfolio of IT infrastructure and cloud-related programs, ensuring they are delivered on time, within scope, and within budget.
• Stakeholder Engagement: Collaborate with senior leadership and business stakeholders to define program goals, develop strategies, and ensure that programs are aligned with organizational business and technology objectives.
• Cross-Functional Collaboration: Work closely with technical teams (cloud architects, DevOps, infrastructure engineers) and business units to ensure that the technical solution meets business requirements and delivers value.
• Risk Management: Identify, assess, and manage risks related to IT infrastructure and cloud adoption, ensuring mitigation plans are in place for any potential obstacles.
• Program Delivery: Oversee and manage the successful delivery of IT programs, ensuring effective coordination of resources, timelines, and budgets for cloud migrations, infrastructure upgrades, and enterprise IT solutions.
• Project Planning & Execution: Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgeting, to ensure the successful implementation of IT infrastructure and cloud initiatives.
• Change Management: Lead the change management process for the adoption of new cloud technologies and infrastructure enhancements, ensuring minimal disruption to business operations.
• Monitoring & Reporting: Provide ongoing program status updates to leadership and stakeholders, highlighting progress, risks, and resource requirements.
• Resource & Vendor Management: Oversee vendor relationships and manage third-party providers of IT infrastructure and cloud services to ensure quality service delivery and alignment with program goals.

Required Skills:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. PMP, ITIL, or other project management certifications preferred.
• Minimum of 15 years of experience in IT program/project management, with a strong focus on IT infrastructure, cloud technologies, and enterprise IT solutions.
• Extensive experience with enterprise IT infrastructure (networks, servers, databases, storage) and Cloud ( AWS, Azure, GCP)
• Proven experience in leading large-scale cloud migrations, IT infrastructure transformations, or enterprise system upgrades.
• Strong understanding of IT systems, cloud architecture, networking, security, and infrastructure management.
• Excellent leadership and communication skills, with the ability to influence and collaborate effectively with both technical and non-technical stakeholders.
• Strong problem-solving and critical-thinking skills, with a proactive approach to risk management and issue resolution.
• Experience in budget management, resource allocation, and managing program-level risks.
• Proficiency in project management tools such as Jira, Microsoft Project, or similar platforms

Desired Skills:

• Proven experience as a Program Manager in infrastructure in-house projects
• Any technical certification preferred
• Hands on experience with enterprise IT infrastructure and Cloud