Latest Job Openings India
Avaya Engineer – L1 Support
Job Title: AVAYA VOICE ENGINEER
Work Location: Chennai
Experience: 1 – 3 years
Total Positions: 1
Work from Office
24/7 rotational shifts
Skills Required: Avaya CM, Avaya CMS, SIP, SM, Verint
Roles andResponsibilities:
• Basic-level knowledge of Avaya Media Servers, Virtual/SystemPlatform, MCC/G-Series gateways, ESS, LSP and Avaya adjuncts
• Basic-level knowledge of Avaya UC,System/Session Manager, Communication Manager, IP endpoints, SIP, H.323
• Basic-level knowledge of Verint Recordinginstance.
• Good experience in Avaya Call Centersolutions including but not limited to ACD, CMS, WFM, Verint
• Experience with call routing; ARS, AAR, VDN,Vector programming
• Experience with Avaya messaging platforms(Aura Messaging, IEX Messaging, etc.)