Partner with the Best:
Movate Recognized as a Global Leader in the 2024 Customer Experience Services Provider Lens by ISG for 5th straight year.
Global CX leader in revolutionizing customer experience journeys with GenAI and digital solutions
What you’ll learn in this report
- Industry insights on trends shaping the digital customer experience.
- How CCOs/CTOs/CXOs are driving CX improvements with technology?
- Key GenAI use cases organizations are adopting.
- A look at the competitive landscape of global CX services market.
- What sets Movate apart from the rest?
“Movate is challenging the status quo in the customer experience industry by prioritizing client-centric innovation, seamlessly integrating AI and analytics into its solutions, and leveraging flexible workforce models for global service delivery. By focusing on employee performance and CX-driven digital applications, Movate consistently sets new benchmarks and delivers impactful outcomes across multiple sectors.”
Namratha Dharshan, Chief Business Leader, ISG
Why Movate stands out as a leader across quadrants
- Transformative AI and Analytics Solutions- Demonstrated expertise in delivering innovative AI and analytics solutions that create highly personalized customer experiences while enhancing operational efficiency.
- Holistic Global CX Services – A comprehensive global CX services portfolio that supports clients’ transformation journeys by implementing effective digital and omnichannel strategies.
- Empowering Employee Experience through Innovation – Seamlessly integrates AI, GenAI, analytics, and automation into employee assistance processes, fostering world-class talent development, experiential learning, and intelligent knowledge management.