Category: Newsroom
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Why and how to utilize Gig-enabled customer support
Forbes | October 19, 2022 | Gig-Enabled Customer Support Vivian Gomes, Chief Marketing Officer at Movate. The future of work arrived yesterday. Even before the global pandemic disrupted set models of work, work as we know it had been quietly shifting. And nothing has highlighted that shift more than the rapid emergence of the gig…
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World Mental Health Day 2022: How India Inc is prioritizing their employee’s mental wellness
CXOToday | October 10, 2022 | World Mental Health Day 2022 The pandemic propelled many organizations to recognize that mental well-being is critical to their employees overall well-being. As these needs evolve and re-define the future of work, its imperative that companies continue to focus on helping their people adapt and thrive in a disruptive…
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How Tech Service Providers Can Rediscover Themselves Through Rebranding
Nasdaq | September 22, 2022 It’s been over two years since the pandemic. Two years of disruption. Two years of brands having to pivot and realign their strategies, and two years of near-constant change. The pandemic forced brands, especially tech businesses, to deliver their services with a digital-first approach. If previously, they had relied on…
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CSS Corp Rebrands to Movate to Signal its Transformation
September 20, 2022 | CSS Corp Rebrands as Movate The new identity reflects the company’s rapid strides to reinvent itself while offering disruptive solutions for clients and building a diverse, global, and engaged workforce Bangalore, India/Plano, Texas – CSS Corp, , a digital technology and customer experience (CX) services provider, has rebranded itself to Movate™. The…
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CSS Corp Bolsters Costa Rican Operations With 300 More Staff
Nearshore Americas | September 15, 2022 | CSS Corp Expands Operations Outsourced CX vendor CSS Corp will add 300 more employees to its operations in Costa Rica, where it runs two delivery centers. The Dallas-based company hosted a job fair in the Costa Rican city of Heredia in the second week of September. All the new hires would report…
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NGO launches drive to sponsor lab tests for transgender people
The Times of India | September 11, 2022 | Transgender Health Initiative Launched CHENNAI: Every six months, Siddharth Bharati has to get blood and hormone tests, an abdomen scan, chest X-ray and done to monitor the effects of the hormones he is taking. The 28-year-old man of trans experience, who began taking hormone therapy seven…
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CSS Corp and Ivanti Join Hands to Help Organizations Accelerate IT Automation and make Everywhere Workplace Possible and Productive
August 25, 2022 | IT Automation Bangalore, INDIA – CSS Corp, a global customer experience (CX) and technology services provider, and Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures, and services IT assets from cloud to edge, have announced a strategic partnership to help enterprises accelerate their IT automation and enable a…
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Disrupting the CX contact center experience with AI-powered smart routing
The Times of India | August 24, 2022 | CX Contact Center How many times have you called customer support and received a satisfactory resolution in less than a minute? Calling customer support can be a frustrating experience for most of us. True, things have evolved from those days when you were put on hold…
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The areas where HR tech can’t be much helpful
ETHR World | July 27, 2022 | Limitations of HR Tech HR tech is revolutionising the human resource management. But it’s not a panacea that will solve every problem. We ask HR professionals which functions have to remain human-centric. HR tech has emerged as a category in itself in the technology sector. New HR technologies,…
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CSS Corp and Conversica Join Hands to Drive Conversation Automation Innovation and Help Enterprises Unlock New Revenue Streams
Bangalore, INDIA – CSS Corp, a global customer experience (CX) and technology services provider, and Conversica, Inc., the leading provider of Conversation Automation solutions for enterprise revenue teams, have announced a strategic partnership to help enterprises elevate their customer experiences and generate new revenue streams. This partnership will drive AI innovation in the industry by leveraging…