Category: Newsroom
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Revolutionizing IT: The Impact Of GenAI On Traditional IT Operations And Infrastructure
In a world where technology is evolving at an unprecedented pace, the IT landscape is constantly in flux. Traditional IT operations and infrastructure are facing a transformation like never before. The impact of Gen AI (generative AI) has brought about a paradigm shift in the world of IT. It’s revolutionizing traditional IT operations and infrastructure,…
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Movate wins nasscom Digital Skills Award 2023
Bengaluru, INDIA: December 06, 2023 | NASSCOM Digital Skills Award Movate (formerly CSS Corp), a leading digital technology and customer experience (CX) services provider, today announced that it has won the nasscom Digital Skills Award 2023. This was the first ever award series from nasscom in the arena of recognizing ‘digital skills’ in the technology…
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Site Reliability Engineering: A New Standard to Transform Cloud Operations
Much like how electric vehicles have transformed the automotive sector, Site Reliability Engineering (SRE) has similar potential to disrupt DevSecOps. Discover how Site Reliability Engineering sets a new standard, transforming cloud operations in the era of cloud operations transformation. The purpose of SRE is to drive strategic alignment between software development and IT operations teams.…
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Can introverts succeed in a people-centric career like HR?
HR leaders are also synonymously referred to as people leaders. Most HR professionals often share that they are people persons and this attribute of theirs drove them into the HR domain. But is it necessary that one has to be a social butterfly to shine as an HR? What if a person isn’t that much…
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Amplifying Customer Success, Growth, And Loyalty Through NPS Framework
Keeping customers happy and satisfied is a pursuit that goes back as far as business itself. As business landscapes evolve, the challenges companies face to keep customers engaged and the tactics to keep customers happy and satisfied evolve too. Neglecting to notice signs that your customers aren’t getting what they want can cause formerly loyal…
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How AI impacts digital transformation
AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Unlock the potential of digital transformation with insights into the profound impacts of AI on modern business strategies. Get ready for the transformation of the transformation as the impacts of AI.…
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From Fixed To Fluid: The Contact Center Of The Future
Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and heavy dependence on…
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Movate Acquires TSD Global; increases its footprint in Philippines and expands its offering into South Africa
Plano, Texas: October 3, 2023 Movate, a digital technology and customer experience (CX) services provider, today announced the acquisition of TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this acquisition marks an evolutionary milestone for Movate, broadening its footprint and…
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The Ultimate Checklist When Choosing a Technology Partner
With the unexpected current challenging situation coming up, one might have hesitated about whether it was the right time to make some bold moves in your business. Organizations these days have been striving to accelerate service delivery and drive their digital transformation. There’s always a suitable time for ideas that can reshuffle and make your…
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How Movate mastered talent retention in a turbulent job market
Discover the innovative strategies that fuel Movate’s thriving workforce amidst market turbulence. A peek into their gig economy impact, Hi-Tech innovation, and commitment to talent development & diversity. Highlights In today’s rapidly evolving business landscape, the management of human resources and employee well-being has taken center stage as a critical factor for the success and…