Category: Media Article

Amidst the surge in data from IoT devices, including sensors and wearables, traditional methods shuttle data to the cloud, causing latency and network congestion. Although edge computing brings computation closer to data sources, it grapples with computational limitations, especially for machine learning tasks. Fog Computing emerges as a transformative solution, extending cloud capabilities to the…

In a world where technology is evolving at an unprecedented pace, the IT landscape is constantly in flux. Traditional IT operations and infrastructure are facing a transformation like never before. The impact of Gen AI (generative AI) has brought about a paradigm shift in the world of IT. It’s revolutionizing traditional IT operations and infrastructure,…

Much like how electric vehicles have transformed the automotive sector, Site Reliability Engineering (SRE) has similar potential to disrupt DevSecOps. Discover how Site Reliability Engineering sets a new standard, transforming cloud operations in the era of cloud operations transformation. The purpose of SRE is to drive strategic alignment between software development and IT operations teams.…

Keeping customers happy and satisfied is a pursuit that goes back as far as business itself. As business landscapes evolve, the challenges companies face to keep customers engaged and the tactics to keep customers happy and satisfied evolve too. Neglecting to notice signs that your customers aren’t getting what they want can cause formerly loyal…

Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and heavy dependence on…

With the unexpected current challenging situation coming up, one might have hesitated about whether it was the right time to make some bold moves in your business. Organizations these days have been striving to accelerate service delivery and drive their digital transformation. There’s always a suitable time for ideas that can reshuffle and make your…

Media: Express Computer Date: Aug 14, 2023 By Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need. The market will reach over $109B by 2030, with a projected CAGR…

Media: EITK Building better customer relationships and crafting more engaging and personalized experiences by tapping the prowess of this disruptive technology. By: Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need.…

Media: CXOToday In the past few years, we have witnessed businesses changing at a warp speed with customer expectations at an all-time high, plus a challenging economy. The advent of cloud computing has radically transformed the landscape of enterprise business systems and the way business engage with customers. In this environment, businesses should effectively use…

Media: NASSCOM “You never let a serious crisis go to waste.” – Winston Churchill I recall this quotation to draw parallels to our present economic situation.  The media is flush with countless news on the great resignation, the talent crunch, and quiet quitting. But all is not doom and gloom. This is the moment to seize, and…