Join Our Team
Job title: Team lead
Work Location: East Gate Business Center (EGBC)
Experience: 2-4 Years
Education Qualification: High School Diploma
No of openings: 9
Roles and Responsibilities:
- Monitor, and supervise a group of employees to achieve goals that contribute to the growth of the organization
- Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility in terms of coaching methodologies
- Daily to weekly coaching
Required Skills & Desired Skills:
- At least 4+ years of BPO experience.
- With Minimum of 1 to 2 years as a Team Lead in one company
- Has experience with Team lead role for an international financial account
- Has exposure with international centers
- Above average communication skills
- Must be amenable to work on a shifting schedule
- Must be amenable to work on site at Antipolo City
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Job Level | 2 – 8 Years |
Job title: Quality Analyst
Work Location: East Gate Business Center (EGBC)
Experience: 1-5 Years
Education Qualification: High School Diploma
No of openings: 7
Roles and Responsibilities:
- Complete quality certification prescribed by Quality Team
- Audit surveyed calls and provide verbatim feedback using the prescribed monitoring tool
- Provide aid in facilitating or co-facilitating coaching and feedback session with agents
- Consolidate quality data and maintain the internal Quality Dashboard
- Provide data and root cause analysis on audited calls
Required Skills & Desired Skills:
- At least 1-5 years QA background in a BPO environment, handling an International Financial Account
- Amenable to work onsite at Antipolo City
- Willing to work in rotational shifts
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Job Level | 2 – 8 Years |
Job title: Staff Software Engineer
Work Location: Nationwide (Bogotá, Colombia)
Experience: 8 Years
Education Qualification: Bachelor’s Degree / Prefer computer science bachelor’s degree.
Roles and Responsibilities:
- In this role, you will be responsible for guiding technical decisions, mentoring developers, and partnering with program managers, designers, full stack developers, and AI/ML engineers to set our team up for long-term success.
- The ideal candidate should have experience across the software lifecycle from architecture, design, development, deployment and maintenance of modern, cloud applications..
Required Skills & Desired Skills:
- 8+ years of experience with full-stack software development
- Proficient with building on cloud architecture and distributed systems, preferably on AWS.
- Experienced with Typescript and JavaScript development.
- Experienced with documenting software architecture and technical blueprints
- Solid understanding of engineering fundamentals and common design patterns.
- Advanced or fluent English communication skills are a must.
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Job title: Business Analyst
Work Location: WFH
Experience: 3-5 Years
Education Qualification: Bachelor’s degree, preferably within a quantitative area (Operations, Accounting, Engineering, Economics, etc.)
No of openings: 1
Roles and Responsibilities:
- This role will work directly with both client and internal call center stakeholders to build, customize, generate and analyze reports that leverage a wide range of data sets to better understand efficacy of marketing initiatives, quality metrics, customer behaviors, and overall KPI attainment.
Required Skills & Desired Skills:
- 3- 5 years worked as a Business Analyst
- Strong proficiency in Excel, SQL for data extraction, and creating compelling analysis, reports and slides for different audiences.
- Experience with visualization and dashboarding tools like PowerBI, Looker, Tableau.
- Preference for Lean Six Sigma and COPC trained or certified
- Knowledge of Freshworks, Salesforce, or similar is a plus.
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Job Level | 2 – 8 Years |
Job title: Real-Time Analyst
Work Location: (East Gate Business Center, Masinag, Antipolo)
Experience: 2-3 Years
Education Qualification: High School Diploma
No of openings: 2
Roles and Responsibilities:
- Strong quantitative and technical aptitude.
- Detail-oriented, with a high emphasis on quality/quantity balance.
- Able to interact and negotiate with all levels of management.
Required Skills & Desired Skills:
- 2-3 Years as a Real-Time Analyst
- Excel, Reports, Queue Management
- Willing to work in rotational shifts
- Ability to work independently – time management skills.
- Flexibility and adaptability required.
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Job Level | 2 – 8 Years |
Recruitment fraud alert
The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.
Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.
As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:
- We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
- We never request money for any purpose before, during, or after the hiring process.
- The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.
Stay safe and stay vigilant.
Employment Verification
For employment verification inquiries, kindly reach out to our dedicated team at employment.verification@movate.com. We’ll assist you in confirming relevant employment details as soon as possible.