Join Our Team

Job title: Node API Developer
Work Location: Chennai
Experience: 5-8 years
Education Qualification: Any Graduate
No of Openings : 6

Roles and Responsibilities:

• Adhere to estimates for completing the features/user stories.
• Develop unit testing of code components.
• Write well designed, testable, scalable and efficient code by following software
• development best practices.
• Collaborate and communicate effectively with other stockholders.
• Participate in the Agile / SCRUM development process as an individual contributor,
• sizing work items and completing sprint tasks
• Create technical documentation for reference and reporting

Required Skills & Desired Skills

• In-depth knowledge of the RESTful API design.
• Restful API development using Node Express.
• Solid understanding of Core JavaScript & Typescript.
• At least one RDBMS such as MySQL/Postgres/MSSql Server.
• Should be comfortable working with SQL queries, stored procedures, functions etc.
• Solid understanding of code versioning tools such as GIT
• Familiarity with newer specifications of ECMAScript.
• Familiarity with Agile development methodologies
• Experience in NestJS is a plus.
• Unit testing with Mocha/chai/Jest is a plus.
• Experience with Sequelize/TypeOrm is a plus.
• Experience with Redis/S3/SQS is a plus

Job title: Angular Web Developer
Work Location: Chennai
Experience: 5-8 years
Education Qualification: Any Graduate
No of Openings : 5

Roles and Responsibilities:

• Adhere to estimates for completing the features/user stories.
• Develop unit testing of code components.
• Write well designed, testable, scalable and efficient code by following software development best practices.
• Collaborate and communicate effectively with other stockholders.
• Participate in the Agile / SCRUM development process as an individual contributor, sizing work items and completing sprint tasks
• Integrate data from various back-end services.
• Create technical documentation for reference and reporting

Required Skills & Desired Skills:

• A strong level of proficiency in python programming.
• Practical knowledge and working experience on Statistics and Operation Research methods.
• Practical knowledge and working experience in tools and frameworks like Flask,PySpark,Pytorch,tensorflow, keras, Databricks, OpenCV, Pillow/PIL, streamlit, d3js, dashplotly, neo4j.
• Hands on experience in Analytics/AI-ML AWS services like Sagemaker, Canvas, Bedrock.
• Good understanding of how to apply predictive and machine learning techniques like regression models, XGBoost, random forest, GBM, Neural Nets, SVM etc.
• Proficient with NLP techniques like RNN, LSTM and Attention based models and effectively handle readily available stanford, IBM, Azure, Open AI NLP models.
• Good understanding of SQL from a perspective of how to write efficient queries for pulling the data from database.
• Hands on experience on any version control tool (github, bitbucket).
• Experience of deploying ML models into production environment experience (MLOps) in any one of the cloud platforms like Azure and AWS.

Job title: Sr. Director/AVP/VP   – Sales 
Location: USA
No of openings: 3
Experience: 10+ years of relevant sales experience

Summary:

You’re eyeing the most resilient, fastest growing, and most awarded technology consulting services provider in the industry! With a strong growth rate and numerous recognitions under the belt, Movate is setting the stage for transformation and adapting for tomorrow. You’ll take charge of hunting new business accounts for our B2C Support / Customer Experience management Services across services such as Sales, Customer Service, Billing, Technical Support, Premium Services, Retention, Account Management, Digital Transformation Services and Analytics. If you have passion for hunting and are a dynamic people leader who understands the bigger picture and can balance strategic vision and thought leadership with execution excellence, this is the role for you.

• We are looking for passionate and experienced candidates with a proven track record of acquiring new logos.
• Experience in selling B2C support / customer experience management services across the customer lifecycle
• Target industry verticals include but are not limited to technology (across sectors), retail, ecommerce, fintech, hospitality, travel, mobility, and marketplace apps
• This individual will have end-to-end sales cycle responsibility for customer acquisition and stakeholder management and will be responsible for supporting the strategy and execution of Movate growth

Roles and Responsibilities:

• Meet / exceed revenue targets through recognised revenue from new logos acquired and through active pipeline management.
• Build high performance teams, improve organizational efficiencies, build scalable business processes to exceed goals
• Contribute to and execute Go-to-Market strategy for Movate
• Identify and implement comprehensive business development and sales strategies by leveraging Movate service offerings.
• Create a defined set of target accounts across desired industry verticals. Develop and execute a pursuit strategy for them.
• Ability to be consultative through the sales process and work from the ground up on solutions to close deals.
• Provide competitive intelligence on pursuits and leverage collective strength of the organization to present winning solutions to the client.
• Provide market feedback to the executive management team and identify opportunities that enhance our business and revenue.
• Manage opportunities across the entire sales cycle including qualification, pitching, presenting, manage proactive proposals / RFPs, and closing deals with internal support groups (Pre-sales, Marketing, Inside-sales, delivery, and operations)
• Use internal sales tracking tools diligently to maintain a full record of all sales activity and generate reports for stakeholders, providing visibility into the sales pipeline.
• Present entire portfolio of Movate solution offerings and capabilities to customers clearly articulating our value proposition and differentiators with right alignment with Solution Architects (as needed).
• Identify potential strategic partners, alliances and relationships that will increase the deployment of Movate solutions and services within current clients.

Required Skills:

• At least 10+ years of relevant sales experience from organization that is engaged with Gig workforce facilitating Customer Experience / Contact Centers
• A seasoned hunter, skilled at generating their own leads through cold calling, research, networking, industry relationships and partners
• Experience in managing a team of hunters who would be performing similar roles across a pre-designated set of target accounts
• A self-starter with a passion for New Logo Sales and Business Development.
• Strong understanding of market trends and ability to create end-to-end, multifaceted, go-to market strategy for service line.
• Ability to represent company in external forums, conferences, analyst / advisor meetings, panels, etc.
• Develop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins
• Previous executive level consultative sales experience, specifically working with C suite executives to negotiate and close deals.
• Highly skilled and proven track record of sales negotiation and executive leadership relationships
• Track record of meeting and/or over-achieving sales revenue targets
• Negotiate pricing and contracts. Meet and exceed quota standards.

Location: Onsite – Temple, TX

Education: High School Diploma

Experience:  Minimum 6 months in a Customer Service Role

No of Openings: 50+

Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, utilizing strong communication skills and problem-solving abilities.

Responsibilities:

• Handle inbound and outbound customer calls professionally and courteously
• Assist customers with product inquiries, orders, and issue resolution
• Maintain accurate customer records in the computer system
• Provide information about products and services
• Upsell products and services to customers when applicable
• Resolve customer complaints in a timely manner
• Collaborate with the sales team to meet customer needs

Required Skills:

• Proficient in computerized systems for data entry and retrieval
• Ability to commute to Temple, TX 76504 (Required)
• Ability to type efficiently and accurately
• Prior experience in client services or customer support is preferred
• Strong command of the English language, both written and verbal
• Exceptional phone etiquette and communication skills
• Sales experience is a plus
• Bilingual proficiency is advantageous
• Familiarity with call center operations is beneficial
• Shift Timings: Monday – Friday – 8.00 am – 5.00 pm CST (Morning Shift)

Job Type: Full-time

Pay: $16.50 per hour

Expected hours: No less than 40 per week

Shift Timings: Monday – Friday – 8.00 am – 5.00 pm CST

Benefits:

• Weekends Off
• Dental Insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Job title: Technical Support Engineer – Italian
Location: Mauritius
Education Qualification: School Certificate or Higher School Certificate
No of openings:  10

Roles & Responsibilities/ Job Description:

• Provide support through Voice, Chat, Email & remote assistance (universal agent)
• Provide WOW customer experience
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter new customer information into the system
• Ability to follow processes, meet and exceed KPIs
• Identify and escalate priority issues
• Case/Ticket documentation
• Adhering to standard operating procedures required by the process and organization
• Awareness of relevant service levels

Required Skills:

• School Certificate or Higher School Certificate 
• 6 months to 1-year experience.
• Italian Proficiency Language Native or near-native speaker
• Good understanding of French and English languages
• Excellent verbal and written communication skills
• Customer service orientation