Careers at Movate – Philippines
We’re hiring in the Philippines
Manila’s tech boom is attributable to various factors such as a favorable business climate, the ease of doing business, government regulations, robust infrastructure, burgeoning tech-savvy talent, and English language proficiency. These factors position the island nation as the strategic choice for professional support services and in turn impact the Filipino economy. The Philippines continually stands as an outsourcing hot spot for global brands. Besides the robust workforce policies and government incentives, the nation evinces significant growth prospects in the years to come.
Bursting on the scenes of Asia’s growing young population are Manila’s millennials, Gen X, Gen Z, and their larger-than-life personas. Quenching the aspirations of this vibrant cohort comprising young and seasoned professionals alike are specifically curated career opportunities at Movate.
Movate in the Philippines
A competitive talent community and compatible time zone have spurred Movate’s growth in the city known as The Pearl of the Orient Sea. Movate opened its first center in Manila back in the year 2009 and its second facility in the year 2018. With a strong focus on Customer Experience (CX), Movate’s state-of-the-art facilities in Taguig City offer customer care, technical support, and customer acquisition for big brands in the market. The teams’ swift resolutions, omnichannel, and empathetic support help clients delight their customers at every interaction.
The culture code
Recognized for the “Best Global Culture – 2023” by Comparably, Movate was hailed as the “Best Company for Diversity” and the “Best Company for Women” by Comparably in 2022.
Strong family ties, work-life balance, digital skilling programs, and career progression opportunities are integral to the work culture. We believe in nurturing the passions and talents of our exceptional teams. Be a part of a fun-loving community of diverse Gen-Zs, millennials, and seasoned professionals who are unleashing their full potential and making their voices heard. Work with the most preferred employer and experience a workplace where you push boundaries, explore new possibilities, and celebrate your passions. Careers at Movate Philippines await.
Discover an array of career opportunities that can propel your tech career forward.
Job title: Welcome Center Agent
Work Location: Ultra Lag
Experience: 6+ months in Contact Centres
Education Qualification: High School Diploma
Roles and Responsibilities:
- Customer Support in technical matters.
Required Skills & Desired Skills:
- 6+ months in Contact Centres
- High School Diploma
- Previous Technical Support experience
- ADVANCED Oral English
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Job title: Talent Acquisition Manager
Work Location: Philippines
Experience: 8+years
Education Qualification: Any Graduation
Roles and Responsibilities:
- Strategic partner who constantly innovates Talent Acquisition solutions that cater to the ever-increasing dynamic needs of the business
- Partner with key stakeholders (Business Leaders, Hiring Managers, HR Business Partners, and IT) to determine future talent needs, drive sourcing strategies, and to effectively manage the onboarding process.
- Develop a talent sourcing strategy and network of contacts to leverage relationships and networks in the contact center industry to identify and attract top talent to key business areas.
- Ensure Recruitment teams are provided with the necessary tools, support, and guidance to effectively develop and execute their recruiting plans and strategies.
- Build, engage and manage a team of high-performing sourcing and recruiting teams capable of meeting all staffing needs in an extremely fast-paced and ambiguous environment without compromising the quality.
- Drive optimal performance across all hiring channels and have a control over key parameters like Closure rate, Turn Around Time (TAT), Cost Per Hire (CPH), and new hire retention program (0-90 days)
- Initiate, negotiate, and manage working relationships with vendors and external business partners to facilitate the generation of high-quality candidates, screening services and talent acquisition.
- Develop, implement, and monitor the candidate sourcing and evaluation processes, Identify, and recommend TA tools/systems to increase the efficiency of TA function.
- Deliver regular reporting and analyses for Senior Management on key recruiting metrics.
- Periodically coach and mentor the TA team for the growing needs of the business
- Responsible for overall performance and motivating team to exceed department goals and objectives.
- Travel as and when required.
- Perform other related duties as assigned.
Required and Desired Skills:
- 5+ years of experience in handling high-volume recruitment for contact center business / BPO
- 3 years of experience in a leadership role managing leaders and a team of full life cycle recruiters
- Bachelor’s Degree or equivalent experience
- Must have proven track record in high-volume, entry-level recruitment, recruitment systems, market research capabilities, staff development and performance management.
- Experience in managing teams spread across various locations in US (both contingent and full time)
- A successful track record of developing and executing talent strategies that solve complex business needs.
- In-depth knowledge in employment law strongly preferred.
- Ability to influence across a matrix of business functions.
- Ability to express innovative thoughts/ideas about recruiting and overall employee experience.
- Experience in delivering reports and TA dashboards to inform business leaders on the progress of key recruitment initiatives and hiring metrics.
- Experienced with HRIS and Microsoft Office
- SAP knowledge helpful
- Benefits experience preferred.
- FLSA classification experience
- Working in night shifts to support CST time zone
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| Job Level | 8-10 years |
Build your future at Movate
Roles Available
Recruitment fraud alert
The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.
Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.
As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:
- We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
- We never request money for any purpose before, during, or after the hiring process.
- The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.
Stay safe and stay vigilant.
Employment Verification
For employment verification inquiries, kindly reach out to our dedicated team at employment.verification@movate.com. We’ll assist you in confirming relevant employment details at the earliest.
