Careers at Movate – Colombia

Job title: Full Stack Developer
Work Location: Bangalore/Chennai
Experience: 6 – 10 Years
No of Openings: 4
Shift timing: 2.00 PM – 11.00 PM IST

Roles and Responsibilities:

• Design, develop, and maintain scalable and efficient web applications using Python with an API-first approach.
• Implement back-end web services utilizing AWS technologies to ensure scalability, reliability, and security.
• Optimize applications for higher throughput and maximum speed.
• Write clean, efficient, maintainable, and testable code.
• Troubleshoot, debug, and upgrade existing software.
• Optimize application performance for maximum speed and scalability.
• Participate in code reviews and contribute to a culture of continuous improvement.
• Ability to work effectively in a collaborative cross-functional team environment to define, design, and ship new features.
• Stay up to date with emerging technologies and industry trends to ensure that our systems remain cutting-edge.4+ years of experience in application development in C#, ASP.NET, MVC, REST, Azure SQL and familiarity using Azure IPaas (Azure functions, Azure service bus)

Required Skills:

• Bachelor’s degree in computer science, information technology, or a related field.
• Minimum of 6 years of professional experience in full-stack web application development with Python and JavaScript frameworks (e.g., React).
• Solid understanding of web development principles, including HTML, CSS, and JavaScript.
• Strong experience with server-side application development Python frameworks (e.g., Flask, FastAPI).
• Experience with SQL and database management systems (e.g., PostgreSQL, MS SQL, Snowflake).
• Proficiency with version control systems (e.g., Git).
• Strong understanding of RESTful API design and implementation.
• Knowledge of software development best practices, including Agile methodologies.
• Strong problem-solving skills, attention to detail, and the ability to work independently and as part of a team.
• Experience with containerization technologies such as Docker and Kubernetes.

Job title: .Net Developer
Work Location: Bangalore/Chennai
Experience: 5 – 7 Years
No of Openings: 4
Shift timing: 2.00 PM – 11.00 PM IST

Roles and Responsibilities:

• 4+ years of experience in application development in C#, ASP.NET, MVC, REST, Azure SQL and familiarity using Azure IPaas (Azure functions, Azure service bus)
• Good understanding of all SDLC Phases including Object-Oriented Design and Programming, REST API development, HTTP, MQ, JSON, XML
• Experience developing with microservice architectures, unit / integration tests and developing applications using a Test-Driven Development approach
• Excellent communication, collaboration, problem solving capabilities and ability to work with a team to accomplish a task
• Excellent Client Facing Communication mandatory

Required Skills:

• C#, ASP.NET, MVC, REST, Azure SQL, Azure IPaas & REST API
• HTML5, CSS, REACT, JavaScript / TypeScript
• Microsoft Azure Developer Certification
• Knowledge of Student Information Systems, CRM Systems, ERPs
• Experience with DevOps and CI/CD implementations

Job title: Test Engineer
Work Location: Bangalore/Chennai
Experience: 3 – 6 Years
No of Openings: 4
Shift timing: 9.00 AM to 6.00 PM IST

Roles and Responsibilities:

• Plan and prioritize automation testing activities.
• Write, design, and execute automated tests by creating scripts that run testing functions automatically.
• Maximize test coverage for the most critical features of the system.
• Determine the priority for test scenarios and create execution plans to implement these scenarios.
• Write documentation for automated processes, including test plans, test procedures, and test cases.
• Build and maintain test automation frameworks.
• Log and document bugs in the tracking system.
• Set up and maintain Continuous Integration and Continuous Deployment (CI/CD)

Required Skills:

• 4-6 years of experience in manual and automation QA testing.
• 2+ years of hands-on experience in automation testing using Selenium, Playwright, or similar frameworks.
• Strong understanding of software development lifecycle and QA methodologies.
• Experience in functional and regression testing of web and mobile applications.
• Hands-on experience in testing multi-channel commerce or ERP systems.
• Experience in testing web, finance, or eCommerce applications.
• Familiarity with Agile methodology and working in Agile teams.
• Work experience with offshore/nearshore/onshore models.
• Ability to work independently and as part of a team.
• Knowledge of CI/CD processes and experience integrating automated tests within deployment pipelines is a plus.

Job title: Soft Skill Quality Audit (Call Audit Job)
Work Location: Chennai (Ambattur and Perungulathur)
Experience: 6 Months to 5 Years
Education Qualification: Any Graduate

Roles and Responsibilities:

• Audits & Coaching:
• Conduct call and email audits to ensure compliance with company standards.
• Provide expert coaching to engineers based on audit and coaching findings.
• Deliver extended coaching sessions as needed.
• Perform audits using stratified sampling based on project needs to categorize and prioritize coaching needs.
• Calibrations:
• Participate in Joint Call Monitoring (JCM) internally to ensure consistency in performance evaluations.
• Conduct call listening activities with the operations team to gather insights and identify improvement areas.
• Actively participate in internal calibration sessions with the SSDE team.
• Client / Customer Interaction:
• Manage client transactions and ensure high-quality service delivery.
• Handle callbacks to address client concerns and feedback promptly.
• Continuous Improvement:
• Perform root cause analysis (RCA) to identify and resolve underlying issues.
• Monitor Critical to Quality (CTQ) metrics to maintain service standards.
• Contribute to continuous improvement (CI) initiatives to enhance operational efficiency.

Required Skills & Desired Skills:

• 6 months to 5 years of experience in BPO or customer service industry.
• Strong understanding of call auditing, monitoring, and calibration processes.
• Excellent communication skills with the ability to provide constructive feedback effectively.
• Ability to work independently with minimal supervision while maintaining high levels of accuracy.

Job Title: Assistant Manager – Sales Enablement Specialist

Location: Bengaluru

Experience: 2-3 years | Industry: IT/ Tech Services

Positions:  2

Movate is looking for Sales Enablement Specialists/ Assistant Managers with IT/ tech services expertise to empower sales teams with targeted content, ABM, and hunting support. This role ensures our offerings remain top-of-mind for existing clients and prospects while improving sales effectiveness.

Key Responsibilities:

• Develop and execute a sales enablement strategy aligned with sales goals.
• Conduct custom research and cull out personalized pitches based on the customer scenarios
• Create targeted sales content (pitch decks, case studies, battle cards, brochures, emails, etc.) to support account-based marketing (ABM) and account growth.
• Equip sales teams with the right content assets and insights to enhance customer engagement.
• Collaborate with sales, marketing, CoE, and delivery teams to align messaging and strategy.
• Track and report on the impact of sales enablement initiatives.

Qualifications:

• MBA is required
• 2-3 years in sales enablement or presales support in IT/ tech services.
• Strong understanding of enterprise sales cycles, AI/ digital solutions, and IT/ tech services.
• Strong communication, research, problem-solving, and stakeholder management skills.
• Data-driven mindset with knowledge of sales performance analysis.

Job title: Business Analyst
Work Location: Chennai Guindy
Experience: 08-15 years
Education Qualification: Any Graduate
No of Openings : 5

Roles and Responsibilities:

• Requirements gathering and analysis, document business processes, and perform user acceptance testing.
• Experience in Business process model (BPM) and tools.
• Responsible for end to end, envisioning and designing the solution to address the business needs.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Manage scope, risks and issues.
• Prioritize requirements and create conceptual prototypes, mock-ups, wire frames, user stories etc. to deliver minimum viable product (MVP) and the final product.
• Collaborate with the project team, business team, UX team, technical teams, and end-users in eliciting the business/non-functional/technical requirements in detail to add to the product back log.

Required Skills & Desired Skills:

• Exposure and enterprise experience in functional domain.
• Understand current trends, tools and technologies.
• Good understanding of software development lifecycle.
• Good understanding of UX/UI understanding to define user stories to build application using the latest web/mobile technology tools.
• Understanding business needs / mapping it to the business processes.
• Hands on experience in agile project delivery.
• Good in conceptualizing and visualizing end to end business needs both at high level as well as detailed.
• Good in articulating the business needs.
• Good analytical and problem-solving skills.
• Good communication, listening and probing skills.
• Strong inter-personnel skills.
• Hands-on experience in Atlassian Jira.

Good-to-Have:

• Experience in product-based manufacturing domain.
• Experience and able to describe the Baseline Business Architecture, and Target Business Architecture.
• Ability to understand terminologies in web and mobile technologies in Angular,
• JavaScript, AWS, .Net, HTML5/CSS, SAP, Sales Force etc. and able to work along with team to meet the business requirements.
• Ability to test the applications built using web, mobile and analytical tools.

Preferred Certification:

• Business Analysis Expert Certification, CCBA.
• PMI-PBA – PMI Professional in Business Analysis.
• SAFe Agile Product Management.

Job title: Python Developer
Work Location: Chennai Guindy
Experience: 6-12 years
Education Qualification: Any Graduate
No of Openings : 3

Roles and Responsibilities:

• Convert large set of data from RDMBS to No SQL.
• Build data lake & configuration on delta tables. Computing & cost optimization.
• Use case and ready to build holistic frame works.

Required Skills & Desired Skills: 

• Person should be strong in Data Analysis.
• Hands on and working knowledge in Python
• Having good knowledge on RDBMS Any SQL

Job title: Salesforce Techno-Functional Consultant (AI & Data Cloud Expertise)
Work Location: Chennai / Bangalore
Experience: 10-12 Years
Education Qualification: Any Graduate

Roles and Responsibilities:

• Salesforce Solution Design & Implementation: Collaborate with stakeholders to gather and analyse business requirements and translate them into functional and technical Salesforce solutions.
• Design and implement AI-driven use cases using Salesforce AI capabilities(Einstein, Agent force, and predictive analytics).
• Integrate and manage Salesforce Data Cloud for unified data architecture, enhancing customer insights and analytics.
• AI & Data Cloud Expertise: Develop and deploy predictive and prescriptive AI models within Salesforce to support sales, service, and marketing workflows.
• Configure and optimize Data Cloud to unify customer data from multiple sources, ensuring real-time insights and actionable recommendations.
• Drive the adoption of AI features across the organization, including natural language processing, sentiment analysis, and advanced analytics.
• Core Cloud Proficiency: Configure and customize Salesforce core clouds (Sales, Service, Marketing, etc.) to align with business needs.
• Stakeholder Collaboration: Act as a bridge between business users and technical teams, ensuring alignment and understanding of solution capabilities.
• Deliver workshops, training, and documentation to enable user adoption and effective utilization of Salesforce solutions.
• Continuous Improvement: Stay updated on the latest Salesforce releases, AI advancements, and Data Cloud innovations to provide forward-looking solutions.
• Identify and implement enhancements to improve system performance, scalability, and user experience.

Required Skills & Desired Skills:

• Salesforce Expertise: Salesforce certifications such as Salesforce Administrator, Salesforce Consultant(e.g., Sales/Service Cloud), and Salesforce AI + Data Specialist.
• Hands-on experience with Salesforce AI capabilities (Einstein, GPT integrations) and Data Cloud.
• Strong knowledge of Salesforce declarative tools (flows, process builder, validation rules).
• Experience with data modelling, ETL processes, and integrating Salesforce with external systems.
• Ability to elicit and document business requirements and translate them into actionable solutions.
• Strong understanding of business processes across sales, marketing, and customer service functions.
• Excellent communication and presentation skills to interact with technical teams and business stakeholders.
• Strong problem-solving, analytical, and project management abilities

Job title: Senior Database Developer
Work Location: Chennai Guindy
Experience: 6-12 Years
Education Qualification: Any Graduate
No of openings:  7

Roles and Responsibilities:

• Conduct SQL objects code review & Performance tuning.
• work on Microsoft SQL and MYSQL DB.
• Strong knowledge of RDBMS and NoSQL Concepts with strong logical thinking and solutions.
• Expert in transaction databases (OLTP) and ACID property with handling large scale application databases.
• Consult application developer to provide suggestion / SQL’s / PGSQL’s on DB with best solutions.

Required Skills & Desired Skills:

• Strong development knowledge in DB Design & development with 6+ Years’ to 10 Years experience (Postgres DB) – Mandatory
• Strong hands on writing complex PGSQL, procedure and Functions & prevent blocking and Deadlocks

Location: Outbound Sales Account Executive
Work Location: Ultrapark I, La Aurora, Heredia
Experience: 1-3 Years, Outbound sales
Education Qualification:  Any Degree
No of Openings: 20

Roles and Responsibilities:

• The Outbound Account Executive will bring the local and regional small and mid-size restaurant merchants onto project’s  platform to increase the overall selection in the U.S. market for our customers.
• You’ll be focused on leading the sales cycle, discovering needs and decision drivers, communicating value for the restaurant and closing partnerships with prospective merchants, while promoting and representing the DoorDash brand in a positive and professional manner.
• This is an acquisition, cold calling role, utilizing a targeted lead list provided to the AE.
• Help transform the way restaurants monetize through our on-demand delivery service
• Create a great first impression with merchants and build a pipeline of qualifi ed leads
• Lead the full sales cycle while closing transactions to attain new business from small to mid-size merchants
• Master email marketing automation tools to creatively engage prospects
• You enjoy the hustle required, making a high volume of calls daily, to help merchants grow their businesses
• Be a key part of our core DoorDash business, gaining crucial insight with a path to grow into a variety of other roles within the company

Required Skills & Desired Skills

• Proficiency in English Level >B2+ 
• Active listening
• Creative, persistent, and passionate about sales
• Salen mindset
• Critical thinking
• Speed to solution

Location: Inside Sales Specialist
Work Location: Chennai-Ambit
Experience:  3-7 Years
Education Qualification:  Any Degree
No of Openings: 3

Roles and Responsibilities:

• Key task will be to focus on managing end-to-end Inside Sales/Lead Gen operations
• The Specialists will be mapped to a specific GEO / Vertical of Movate and will focus on selling/setting meetings for the Salespersons with influencer/decision maker of the Potential Prospect (Client)
• The Inside Sales specialist role is a customer-facing role (C-level, Directors, and VPs) over phone and other channels.
• The Inside Sales specialist should have experience of selling services and solutions in any market.
• The Inside Sales specialists should be aware of IT technologies and the typical IT challenges that CXO’s must deal with.
• The Inside Sales specialist is expected to articulate Movate’s Services/Solutions, messaging and positioning to the target customers and help sales in winning new business and achieve personal KRA’s set.

Required Skills & Desired Skills

• SELF-STARTER, HUNTING skills are a MUST
• 1-3 years of experience of IT sales in any market or Customer Service in Global environment
• Good written and oral communication skills.
• Passionate about generating demand and building relationships with prospects
• Active in social networking, especially LinkedIn

Location: Onsite – Temple, TX
Education: High School Diploma
Experience:  2+ Years
No of Openings: 25+

Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, utilizing strong communication skills and problem-solving abilities.

Responsibilities:

• Handle inbound and outbound customer calls professionally and courteously
• Assist customers with product inquiries, orders, and issue resolution
• Maintain accurate customer records in the computer system
• Provide information about products and services
• Upsell products and services to customers when applicable
• Resolve customer complaints in a timely manner
• Collaborate with the sales team to meet customer needs

Required Skills:

• Proficient in computerized systems for data entry and retrieval
• Ability to commute to Temple, TX 76504 (Required)
• Ability to type efficiently and accurately
• Prior experience in client services or customer support is preferred
• Strong command of the English language, both written and verbal
• Exceptional phone etiquette and communication skills
• Sales experience is a plus
• Bilingual proficiency is advantageous
• Familiarity with call center operations is beneficial
• Shift Timings: Monday to Sunday – 7.00 am to 8.00 pm EST

Job Type: Full-time
Pay: $17.50 per hour
Expected hours: No less than 40 per week
Shift Timings: Monday to Sunday – 7.00 am to 8.00 pm EST

Benefits:

• Dental Insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Job title: Technical Billing Specialist
Location: South Jordan, UT (Onsite)
Education: High School Diploma
Experience:  2+ years of experience in a customer-facing role
No of Openings: 25+ openings

Roles and Responsibilities:

• Understand and resolve client billing issues, which includes working with standard billing tools and payment platforms
• Handling Customer queries.

Required Skills:

• Minimum High School Diploma
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field preferred (or equivalent work experience).
• Excellent written, verbal, and interpersonal communication skills across all organizational levels.
• Ability to work efficiently in a fast-paced environment.
• Familiarity with modern operating systems, such as MacOS.
• Proficiency in using ticketing systems like Salesforce Service Cloud or Zendesk.
• Strong analytical skills with the ability to present clear and actionable insights to customers.

Job title: Technical Support Executive – Voice Process
Location: Ambattur, Chennai
Experience: Minimum 1 year in Technical Support Voice.
Education:  Any Bachelor’s degree

Roles and Responsibilities:

• Assisting the USA customers through Inbound calls
• Must have experience into handling international calls.

Required Skills & Desired Skills :

• Excellent Communication Skills both in Verbal and written communication.
• Must be flexible to work in rotational night shift. 
• Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

• Doorstep cab service for pick-up and drop-off
• 15-day relocation accommodation support
• Provident fund for financial security
• Comprehensive medical insurance

Job title: Technical Support Executive – Live Chat Process
Location: Ambattur, Chennai
Experience: Minimum 1 year
Education:  Any Bachelor’s degree
No of Openings:  10

Roles and Responsibilities:

• Assisting the USA customers through answering Live chats.
• Should be capable of handling multiple chats.

Required Skills & Desired Skills :

• Excellent Communication Skills both in Verbal and written communication.
• Must be flexible to work in rotational night shift. 
• Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

• Doorstep cab service for pick-up and drop-off
• 15-day relocation accommodation support
• Provident fund for financial security
• Comprehensive medical insurance