Movate recognized as ‘Top 5 Contact Center Outsourcing Providers’ by the CRM magazine
Movate was hailed as the ‘Top 5 Contact Center Outsourcing Providers’ at the CRM magazine’s Industry Leader Awards. This award acknowledges leading technology vendors in customer service, covering enterprise CRM suites, contact center infrastructure, contact center analytics, automation, business intelligence, workforce optimization, and contact center outsourcing, based on feedback from leading industry analysts and consultants.
What makes Movate a standout winner?
Movate has been consistently growing for the past few years, driven by its innovative business engagement model. Analysts highlight the company’s impressive automation capabilities, leveraging robotic process automation and artificial intelligence to enhance the productivity of its 11,500 staff across 20 global locations. Additionally, the company’s recent acquisition of Directly’s OnDemand business unit, including its next-gen GigCX services platform supported by a flexible network of freelance product experts across more than 60 countries, has been widely commended.
Movate ‘is always ahead of the curve’ and supplements its staff of 11,500 people across 20 global locations with ‘impressive automation, leveraging robotic process automation and artificial intelligence.’
– John Ragsdale,
Jury member & distinguished researcher & VP of technology ecosystems, TSIA