Author: Movate Admin
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Movate Acquires TSD Global; increases its footprint in Philippines and expands its offering into South Africa
Plano, Texas: October 3, 2023 Movate, a digital technology and customer experience (CX) services provider, today announced the acquisition of TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this acquisition marks an evolutionary milestone for Movate, broadening its footprint and
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Movate Newsletter – September 2023
In Sep 2022, we rebranded from CSS Corp to Movate to signal our new ambition and transformation. As we look back at the past year, we are convinced that this was more than just a rebranding. This was a change in our way of life with an elevated vision, and speed and innovation being our
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ISG Provider Lens™ report recognizes Movate as a “Leader”
ISG Provider Lens™ Customer Experience research report published in September 2023 compared provider strengths, challenges, and competitive differentiators. CX remains a crucial priority for enterprises and ties closely with strategic goals. The report showed how enterprises are addressing the CX gap via managed services. ISG recognized Movate as a “Leader” in the 2023 Customer Experience
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Movate Athena: The Era of AI-Driven Generative Enterprise
Futuristic leaders will drive a new phase of value creation, shifting from digital operations to an AI-powered generative enterprise. Thanks to its modular design plus outcome-driven approach, Movate Athena leverages cutting-edge AI technologies to transform the client businesses and propel ROI. Gen-AI infused operations Empowering transformation through 3 pillars: Consulting, Technology, and Operations. Movate Athena
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The Ultimate Checklist When Choosing a Technology Partner
With the unexpected current challenging situation coming up, one might have hesitated about whether it was the right time to make some bold moves in your business. Organizations these days have been striving to accelerate service delivery and drive their digital transformation. There’s always a suitable time for ideas that can reshuffle and make your
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How Movate mastered talent retention in a turbulent job market
Discover the innovative strategies that fuel Movate’s thriving workforce amidst market turbulence. A peek into their gig economy impact, Hi-Tech innovation, and commitment to talent development & diversity. Highlights In today’s rapidly evolving business landscape, the management of human resources and employee well-being has taken center stage as a critical factor for the success and
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Breaking Barriers: The Voyage of a F50 Organization Towards 25% Operational Savings with Movate and Microsoft Azure
In the realm of global Consumer Goods industry, where competition is fierce and innovation is necessary for survival, even industry giants encounter challenges that demand transformative solutions. This is the story of an F50 global Consumer Goods company, whose aspirations were hindered by escalating Cloud infrastructure costs, underutilized Microsoft licenses, and need for application modernization.
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Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions
CXOToday has engaged in an exclusive interview with Mushtaq Ahmad, CIO at Movate What’s the level of interest among customers in adopting Zero Trust? The concept of Zero Trust has been there for nearly a decade. However, the interest has increased in the last 2 years. The pandemic rampant the proliferation of remote work, WFA, and
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The Fluid Model: Key Questions Answered
In this blog we touch upon key aspects of the contact center of the future, gig, Gen AI, the blended fluid model and more. Are leaders deriving the maximum ROI from the present traditional model of their contact center? Though contact centers have come a long way over the years, the problems are inherent inflexibility
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Movate’s Headway in Gen AI Services
NelsonHall’s Customer Experience (CX) Services lead analyst, Ivan Kotzev, wrote about how Movate is striding aggressively to capture Generative AI Opportunities in the market at a time when IT and CX managers find various opportunities and applications of gen AI promising. Ivan shared in his blog titled “Movate moves aggressively to capture generative AI opportunities” how