Author: Movate Admin
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Tuesdays with Trailblazers ft. Syriac Joswin, SVP & Markets Head, Movate
Media: TechEdge.AISpokesperson: Syriac Joswin In our latest podcast with Syriac Joshwin, SVP & Market Heads, Movate he talks about Innovation culture that embraces change, digital transformation, and how AI is transforming industries. As a visionary leader with over two decades of global experience in the technology and media industries, Syriac specializes in driving transformative growth
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ESG Report: April 2023 to March 2024
We’re back with the release of the new and revised edition of the Environmental, Social, and Governance (ESG) report for the fiscal period April 2023 to March 2024. This period has witnessed Movate’s collective progress toward fostering a sustainable future through various initiatives detailed in the report. Movate as a responsible corporate citizen embraces the
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The strategic role of data in unleashing GenAI’s potential
Generative AI needs no introduction as it continues to make waves everywhere. Boasting human-like conversational ability, remarkable precision, and unwavering consistency, GenAI has emerged as a transformative force, revolutionising various industries. Its impact is particularly pronounced in customer service and support, where applications range from fundamental chatbots to cutting-edge technologies. It also holds promise in
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Data Cloud: Move from data silos to a unified customer view for superior CX
In today’s data-driven world, businesses are drowning in information silos. Fragmented customer data hinders a holistic view, crippling organizations’ ability to personalize experiences, optimize marketing campaigns, and, ultimately, drive growth. Make smarter decisions driven by data as Salesforce Data Cloud revolutionizes how organizations manage, analyze, and utilize data to drive business success. What is Salesforce
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A container-first cloud modernization approach for enhanced scalability and efficiency
Enterprises are under pressure to revamp their IT systems and curtail operational costs. Traditional virtual machine-based architectures have limitations and pose a challenge to the digital IT ecosystems, especially in the context of microservices. While Virtual Machines (VMs) have been a significant part of IT infrastructure for years, their overhead costs and lack of agility
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The impact of GenAI-driven CRMs: Boosting sales via personalization
The infusion of Generative AI in CRM systems is emerging as a transformative trend, according to Gartner report, with over 80% of customers seeking to invest in CRMs are keen on complex AI/ML capabilities. As traditional or conventional approaches to sales take the back seat the demand for personalized customer engagement intensifies. With an increasing
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Boosting sales through personalization: Impact of GenAI-driven CRM
As traditional, uniform sales strategies fade, the push for personalized customer engagement intensifies. Moreover, with an increasing number of customers expecting personalized experiences from businesses that match their buying preferences, relying solely on manual methods for tailoring each interaction can present challenges. Embracing GenAI technology within CRM systems is becoming essential for businesses aiming for
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Movate recognized as a ‘disruptor’ at the 4th Annual 2024 Globee® Awards
Movate won the Gold Globee Award in the category: “Disruptive Service Innovation” at the 4th Annual 2024 Globee Awards for Disruptors. Strategic investments in digital capabilities, proprietary solutions and platforms, and innovative business models stand out. Let’s look at what sets apart Movate as a gold-standard disruptor in service innovation. The team has been successful
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Striking a balance: Leveraging technology & human touch in talent acquisition for future-readiness
Securing top talent in today’s job market requires more than just competitive pay; candidates these days seek meaningful connections with organizations whose values align with their own. For organizations to acquire the right skilled talent and thrive in this competitive landscape, a blend of cutting-edge technologies and a personalized, human-centric approach plays a vital role.