Author: Movate Admin
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GDPR/CCPA/UK ICO/EU-U.S. Data Privacy Framework (DPF)
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HIPAA – Healthcare Data Protection
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PCI DSS – Payment Card Security
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SOC 2 Type II – Security, Availability, Confidentiality
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ISO 22301:2019 – Business Continuity
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ISO/IEC 27001:2022 – Information Security
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Invisible AI in CX: Easy Engagements and Customer Love
Customer experience has entered a new age. Proactive engagement now defines a sector that once relied on reactive support. As customer demands and expectations evolve, doubling down on the experience yields incredible results. According to a Zippia report, customers are likely to spend 140% more after a positive experience rather than a negative one. Similarly,
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Movate Appoints Arvind J as Global CHRO to Lead Workforce Transformation for the AI Era
Bengaluru, INDIA – October 27, 2025 Movate, a global leader in digital technology and customer experience (CX) services, today announced the appointment of Arvind J (AJ) as its Global Chief Human Resources Officer (CHRO). In this role, AJ will lead Movate’s global people and culture agenda, driving strategic initiatives that enhance organizational agility, leadership capability,
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How Movate and Reef.AI Are Redefining the Next W(AI)VE™ of Intelligent Customer Success
Retention as the Growth Engine As buying behaviors shift, keeping up with digital sales transformation is driving up overhead costs; some companies spend close to 40% of their revenue here and this is where Movate’s approach and digital interventions optimize success at every sales stage. Movate SalesEdge streamlines, automates, and optimizes the entire sales lifecycle
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From BI Dashboards to smart answers: How AI Understands your Data
Traditional business intelligence (BI) dashboards have long provided the foundation for data-driven decision-making in organizations; however, significant limitations exist in the reliance on manually built queries and static reporting. The information received is often delayed, rigid, and lacks real-time contextualization. For example, traditional dashboards will not address the timely identification of anomalies or provide actionable