Author: Movate Admin
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Movate Appoints Industry Veteran Aaron Fender as Chief Delivery Officer for Digital CX Business
Bangalore, India –01 February 2023 Movate (formerly CSS Corp), a digital technology and customer experience (CX) services company, today announced the appointment of Aaron Fender as Executive Vice President and Chief Delivery Officer for its Digital CX business. Aaron will lead Movate’s global delivery for its digital customer experience business unit, and also serve as an integral part
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5 CX trends to watch out for in 2023
Execs In The Know | January 19, 2023 | CX Trends in 2023 In the last three years, the pandemic and economic headwinds changed the world radically and transformed the entire digital customer experience (CX) ecosystem. With the rising economic uncertainty and dire need to engage customers anywhere they prefer, enterprises are pushed to move
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Syriac Joswin, Movate on how to maximize value returns from your technology investment
ETCIO | January 18, 2023 | Maximizing Tech Investment Returns Organizations are focusing on short-term goals to create operational efficiencies quickly and reduce costs and not taking customer experience seriously enough. Rising customer expectations are increasingly placing more demands on every product, service, and experience, which should be one of the driving forces of your
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The Next Tech Revolution
PCQuest Magazine | January 12, 2023 | The Next Tech Revolution There’s no doubt that cloud computing has revolutionized the way businesses operate. From making it possible for employees to work remotely, allowing flexible hours, to making business communication and collaboration a lot easier, while also amplifying the company’s growth by modernizing operations and expanding
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Can the Outcome-Based Engagement Model be the Key to Your Firm’s Success? By Rajasekharan Sankaralingam
Analytics Insight | December 28, 2022 | Key to Successful Evaluation To businesses following a Fixed-Price Pricing or even Time & Material model in 2022 — hate to break it, but linear pricing is struggling. In a recently conducted Enterprise Customer Success Study and Outlook survey, Deloitte researchers found that 76% of enterprise customers were
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How businesses aim to leverage disruptive technology to get the most out of their digital investments in 2023
CXOToday | December 24, 2022 | Digital Investments in 2023 Rahul Joshi, CTO at Movate (earlier CSS Corp) “There’s no doubt that cloud computing has revolutionized the way businesses operate. From making it possible for employees to work remotely, allowing flexible hours, to making business communication and collaboration a lot easier, while also amplifying the
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Movate Named a Leader in NelsonHall CX Services in Startups & Emerging Brands 2022 NEAT Evaluation
December 20, 2022 | NelsonHall CX Evaluation Named a leader in 3 different quadrants Bangalore, India – 20 December, 2022 Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a ‘Leader’ in NelsonHall’s Evaluation & Assessment Tool (NEAT) report for CX Services in Startups & Emerging Brands 2022. The
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Movate recognized as a market leader in ISG Provider Lens™ future of work — services and solutions 2022, U.S.
Bangalore, India –1 December, 2022 | ISG Provider Lens Recognition Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a market leader in ISG Provider Lens™ Future of Work — Services and Solutions 2022 report by Information Services Group (ISG), a leading global