Author: Movate Admin

  • Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    Navigating the Zero Trust Landscape: Strategies, Challenges, and Solutions

    CXOToday has engaged in an exclusive interview with Mushtaq Ahmad, CIO at Movate What’s the level of interest among customers in adopting Zero Trust? The concept of Zero Trust has been there for nearly a decade. However, the interest has increased in the last 2 years. The pandemic rampant the proliferation of remote work, WFA, and

  • The Fluid Model: Key Questions Answered

    The Fluid Model: Key Questions Answered

    In this blog we touch upon key aspects of the contact center of the future, gig, Gen AI, the blended fluid model and more. Are leaders deriving the maximum ROI from the present traditional model of their contact center? Though contact centers have come a long way over the years, the problems are inherent inflexibility

  • Movate’s Headway in Gen AI Services

    Movate’s Headway in Gen AI Services

    NelsonHall’s Customer Experience (CX) Services lead analyst, Ivan Kotzev, wrote about how Movate is striding aggressively to capture Generative AI Opportunities in the market at a time when IT and CX managers find various opportunities and applications of gen AI promising.  Ivan shared in his blog titled “Movate moves aggressively to capture generative AI opportunities” how

  • Movate Newsletter  – August 2023

    Movate Newsletter  – August 2023

    Most discussions in the tech world today seem to revolve around generative AI. The global AI investment is slated to hit $200 billion by 2025 according to Goldman Sachs Research. Given the headwinds the industry is facing today, GenAI holds a lot of promise as the disruptor and change agent. Yet, amidst the heightened interest,

  • Infographic: New Age QE—A value center driving biz outcomes

    Infographic: New Age QE—A value center driving biz outcomes

    Now more than ever, orchestrating a new-age Quality Engineering transformation is a business imperative in the current digital landscape. With thousands of applications, cross-platforms, and cross-devices, it’s crucial for modern enterprises to have continuous testing to ensure the entire ecosystem works flawlessly. “…Movate is well-positioned as a leading consulting firm to empower our joint clients

  • Beauty in the Clouds: One of the Global Cosmetics Giant’s Remarkable Metamorphoses with Movate & AWS

    Beauty in the Clouds: One of the Global Cosmetics Giant’s Remarkable Metamorphoses with Movate & AWS

    Staying current and adaptable is a crucial need in the ever-changing technology landscape. The answer lies in embracing the power of cloud computing, and one success story that shines brightly is the transformation journey of a global cosmetics giant, achieved through a well-crafted application modernization approach powered by Movate’s innovative framework. Amid intense market shifts,

  • Chief Future Officer: How Movate’s CFO is leading with a vision beyond finance

    Chief Future Officer: How Movate’s CFO is leading with a vision beyond finance

    Media: ET Insights Ramaseshan K., Chief Financial Officer, Movate on how CFOs are becoming the future-makers of the corporate world. Once upon a time Chief Financial Officers (CFOs) could simply finalize their quarters and analyze figures behind closed doors, without contemplating how to effectively convey this information to the board, wider management group, and employees.

  • Gen AI: The Prompt Toward The New CX Era

    Gen AI: The Prompt Toward The New CX Era

    AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need. The market will reach over $109B by 2030, with a projected CAGR of 35.6%. ChatGPT’s meteoric rise is attributable to generative AI’s capability to augment human effort. Enterprises envision building

  • The prompt towards a new era of CX

    The prompt towards a new era of CX

    Media: Express Computer Date: Aug 14, 2023 By Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need. The market will reach over $109B by 2030, with a projected CAGR

  • From Fixed to Fluid: The Contact Center of the Future

    From Fixed to Fluid: The Contact Center of the Future

    Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and