Senior Vice President – Partnerships
Hilary Hahn
About Hilary Hahn
Passionate about our clients and the power of our global organization. Driver of growth and innovation. Relationship Builder. Advocate for Women in the workforce. Storyteller.
Hilary is a seasoned commercial business executive with deep experience supporting organizations in creating and implementing customer-centric growth strategies, as well as improving their sales and service operations.
She specializes in digital and data transformation, AI, Agentics, sales, go-to-market strategies, growth, scaling, as well as organizational culture.
As the host and facilitator of a vibrant peer-to-peer community made up of customer experience operations leaders from distinguished brands across industries, Hilary provides businesses with a forum to exchange hot topics, strategies, & CX best practices, encouraging collaboration and avoiding the need to ‘reinvent-the-wheel’ when addressing shared challenges. This council produces actionable recommendations and gives Hilary the pulse of present market interests, informing her strategies with clients.
On a global scale Hilary collaborates with founders and executive teams, to focus on consumer engagement and to propel growth. She has successfully guided disruptive, new-economy companies in developing and executing their customer experience strategies. Additionally, she cultivated a strategic partnership with a Fortune 500 client driving annual revenue growth from $0 to $100 million.
Prior to Movate, Hilary spent a decade at leading global BPO companies and several years at a Fortune 500 firm, establishing strategic partnerships, improving employee engagement and elevating customer experiences. She began her career in supply chain management within the manufacturing sector, building a portfolio of prominent global clients.
Dedicated to mentoring and empowering women in their careers, Hilary actively helps her ecosystem rise together.