Posted Date : 17th Jan, 2025
Job Category :
United States
Posted 4 days ago
Job title: Technical Billing Specialist
Location: South Jordan, UT (Onsite)
Education: High School Diploma
Experience:Â 2+ years of experience in a customer-facing role
No of Openings: 25+ openings
Roles and Responsibilities:
- Understand and resolve client billing issues, which includes working with standard billing tools and payment platforms
- Handling Customer queries.
Required Skills:
- Minimum High School Diploma
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field preferred (or equivalent work experience).
- Excellent written, verbal, and interpersonal communication skills across all organizational levels.
- Ability to work efficiently in a fast-paced environment.
- Familiarity with modern operating systems, such as MacOS.
- Proficiency in using ticketing systems like Salesforce Service Cloud or Zendesk.
- Strong analytical skills with the ability to present clear and actionable insights to customers.
| Job Level | 2+ Years |