Smart Automation Services
Assure superlative brand experiences no matter what
To succeed in the cutthroat competition, merely automating mundane processes is not enough. What you need is AI-powered intelligent automation that can support you in decision-making while ensuring operational efficiency.
Movate’s customer care automation and smart automation services employ an enterprise-wide approach and encompass everything from consulting to support to transform your organization. Our team will work with you to identify and prioritize the right automation opportunities, conduct pilots, and develop use cases. With our decades of technical expertise and top-notch pre-built solutions, we will spin a strong automation fabric for your enterprise’s digital transformation goals.
So, what are you waiting for? Automate your processes and stand out amongst your competitors today.
Our wide range of services
Automation consulting
Our smart automation consultants will assess your enterprise processes and identify areas of automation to build an enterprise-wide strategy. This includes identifying opportunities, creating a roadmap, operating models, and centers of excellence, and assessing automation risks and controls. Our customer care automation services prioritize the automation project that can provide the maximum value to you. Leverage a combination of enterprise-ready open-source tools, partner tools, and in-house tools to deliver best-in-class automation solutions.
Automation design
While manual testing incurs high maintenance costs with limited resources, an integrated, hybrid, automated solution ensures faster turnaround with minimal capital investments. Movate’s test automation framework is an open-source solution for unmatched compatibility and actionable insights. It features a modular and script-less framework with an intuitive UI to enable novice testers to build automation test scripts within complex test environments. Reimagine agility with an end-to-end testing solution that encapsulates maximum re-usability, low-cost maintenance, and continuous integration. Increase your testing prowess through rapid scalability and agility with Movate’s customer care automation services.
Automation implementation
Using AI, ML, computer vision, NLP, and cognitive technologies, our smart automation development team designs AI bots and deploys enterprise-wide automation solutions. Our cutting-edge technology and foolproof strategy ensure a seamless and quick automation process without disrupting your business.
Automation support
At Movate, our experts know that the automation process doesn’t end with implementation. Our automation support services ensure the presence of a support team with you at every step of your automation journey. We offer bot management, failure and disaster recovery, risk management, and opportunity discovery services.
Digital assurance
across 7 layers of
brand experience
Searchability
Page hits | Voice Search | Search Optimization Checks | Keywords
Responsiveness
Performance | Content Load Time | Multi-device Experience | Network | Accessibility to Interfaces
Visual effectiveness
Visual Presentation and Appeal | Balance of Images, Text, and White Spaces | Clean and Simple Elements | Placement and Layout
Content effectiveness
Accessibility to Information | Clearly Visible Text | Readability | Unambiguous and Simple
Navigation
Flows, Journey & Stories | Enables Recollect | Familiar | Helpful | Emotional | Allows Seamless Exploration
Interaction
Useful and Usable | Predictable | Functional Dependency | Data Integrity | Security | Server Performance | Database Testing
Transactions
Screen Compare I Compliance Check I Functional Testing | Requirement Conformance
Accelerate. Innovate. Movate.
This reflects who we are at the core, what we stand for, live, and breathe every single day. This powers our brand and inspires every Movator to pursue excellence at work with speed and innovation.
Experience channel-less freedom
We have the omnichannel capabilities to provide seamless no-stitch experiences to your customers and remarkable business outcomes at lower costs.
- Augmented reality
- Chat
- E-commerce
- Social media
- Remote login
- In-person
- SMS
- Support app
- Web
- Video
- Voice
Driving impact
- NLP-based solution for analysing information, and build models for providing recommendations
- Combination of enterprise-ready open-source tools, partner tools and in-house tools
- Customized services and solutions driven by client outcomes
- AI-enabled automation to accelerate cloud-native application development
- 200+ pre-built automation scripts to ease solution development
- Cross-technology integration scripts and APIs
- Automated solution integrated with digital assurance response metrics
- Automated monitoring of the applications during critical patch releases
- Leverage customizable methods to extract and publish reports
Resource Center
Read about the latest industry trends, technology breakthroughs, views of thought leaders and our perspectives to improve your business outcomes.
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