• Artificial Intelligence

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AI Partner

Turning AI’s promise into outcomes that measurably
move your business forward

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Our core capabilities

Enterprise innovation accelerated through AI ​

Movate acquires Solomo to strengthen Salesforce and AI capabilities in healthcare

Movate and Kahuna Labs partner to underwrite the future of technical support with AI-driven outcomes

Movate and Krisp announce strategic partnership to transform global CX delivery with AI-powered voice solutions

Proven business impact

Retail transformation

Orchestrating a scalable, AI-first CX transformation for one of the largest US MNCs in home improvement retail

When a large US MNC in home improvement retail sought to scale voice support across an offshore location without compromising customer trust, Movate enabled an AI-first, right-shored CX transformation powered by measurable improvements in voice quality and agent readiness.

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Energy retail

20% boost in customer visibility powers loyalty excellence for a global retail leader in energy and retail fuels​​

When a global leader in energy and retail fuels needed to revitalize loyalty dashboards and gain deeper insights into store campaigns, Movate re-engineered dashboards and deployed advanced analytics solutions powered by measurable improvements in loyalty program performance.

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Music streaming

Enhancing sales efficiency and customer experience with GenAI-powered agent assistance for a leading music streaming service

When a leading Music Steaming Service set out to improve sales efficiency and customer satisfaction, Movate deployed a GenAI powered Agent Assist solution. The platform delivered real-time recommendations and context aware guidance during live calls.

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Artificial intelligence

Enterprise
Reinvention Studio

Mova iO

Advanced AI integration platform for unified enterprise data ecosystems.

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AI Pods

Modular units designed to solve specialized business vertical challenges.

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AI Services

End-to-end consulting and implementation for your digital evolution.

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Recognized by the industry

Awards and analyst recognition

Leadership Lens

Powering the age of integrated intelligence – Human + AI

Manjeet Singh

Sr Director Agentforce & AI platform – Salesforce

“Movate’s Salesforce Practice has been a dependable partner in our Agentforce and AI journey. Their team designed a rigorous benchmarking program — building golden datasets and validation frameworks to evaluate leading LLMs across real-world CRM agent scenarios. The result: exceptional accuracy across key agent personas and a scalable foundation that continues to guide our AI innovation.”

Allen Ng

Senior Director, Global Support & Data Recovery Services – Seagate

“We have partnered with Movate for over five years, during which they have delivered strong and stable performance for our company. Movate has consistently demonstrated the ability to adapt, drive sustained improvements, and show resilience, particularly when navigating challenges together. We value Movate as a true partner that listens, collaborates closely with our teams, and remains committed to continuous improvement.”

Gaurav Sharda, Chief Technology Officer, Beacon Mobility

Gaurav Sharda

Chief Technology Officer – Beacon Mobility

Rina Stermilli

VP – Business Development – Ocenture

“Working with Movate has been a seamless experience. Their team is responsive, solution-oriented, and consistently focused on delivering high-quality support at every touchpoint. By combining strong technical expertise with AI-driven insights, they are able to resolve issues efficiently and enhance the overall support experience for our customers. Their proactive approach and commitment to service excellence make them a valuable partner in maintaining reliable and scalable support operations.”

Delia Antonescu

Director of Customer Service & VIP – Playtika

“Our partnership has been defined by strong communication, dependable delivery, and consistent attention to detail. From the outset, collaboration between our teams has been seamless, with clear alignment on goals and expectations. Their responsiveness, professionalism, and ability to execute with precision have made the entire engagement smooth and efficient. It has been a highly productive collaboration that continues to support our evolving needs while maintaining the level of quality and reliability we value.”

Jason DaCosta

SVP – Customer
Operations

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